General Terms and Conditions (GTC)

1. Scope

These General Terms and Conditions (GTC) apply to all orders placed through our website [Your Shop Name] by consumers and businesses. By placing an order, you agree to these GTC.

2. Contract Partner

The purchase contract is concluded with:
Essensa, Rosa Köberl
Roterdstraße 12/30/1
1160 Vienna
Email: essensa@gmx.at

3. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order. By submitting the order, you make a binding offer to conclude a purchase contract. The purchase contract is concluded when we accept your order by sending an order confirmation via email.

4. Prices and Payment Terms

All prices are final prices in Euro and include the statutory VAT. The prices valid at the time of the order apply. Payment can be made by credit card, PayPal, or advance payment. The specific payment conditions are provided during the ordering process.

5. Shipping and Delivery Conditions

Delivery is made within Austria to the address provided by you. Delivery times may vary depending on the product and availability and are indicated on the respective product page. Shipping costs will be displayed during the ordering process and are to be paid in addition to the listed product prices.

6. Retention of Title

The goods remain our property until full payment has been received.

7. Right of Withdrawal

As a consumer, you have the right to withdraw from this contract within 14 days without providing any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, takes possession of the goods. To exercise your right of withdrawal, you must inform us [Essensa, Rosa Köberl, Roterdstraße 12/30/1, 1160 Vienna, essensa@gmx.at] by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract.

8. Warranty and Liability

The statutory warranty rights apply. We are not liable for damages resulting from improper use or natural wear and tear of the products.

9. Data Protection

The processing of your personal data is in accordance with our privacy policy, which can be viewed on our website.

10. Final Provisions

If individual provisions of these GTC are or become invalid, the validity of the remaining provisions shall not be affected. Instead of the invalid provision, the applicable legal regulations shall apply. Austrian law shall apply, excluding the UN Sales Convention.